SmartflowCRM: Our Customer Relationship Management Solution

Building and nurturing relationships through an easy to use CRM

SmartFlowCRM, our customer relationship management software helps you manage contact information, conversations, leads, social and email marketing from one easy-to-use dashboard. You can easily create funnels and email campaigns and schedule social media posts.

What is a CRM System?

Building customer relationships

CRM stands for customer relationship management and our CRM technology is designed to help you with every step of your businesses. Our CRM platform helps you retain customer information to help with lead generation and management,  enhance customer support through to more advanced features like funnels and web chat. It changes how you interact and helps to improve customer relationships that ultimately last.  

Why SmartFlowCRM?

UK Based and AI included

Our CRM tools allow you to build multiple pipelines to track deals, build dedicated funnels and websites, and create email marketing campaigns. They also have an in-built social posting tool, so you can schedule posts with the help of AI at the touch of a button. Unlike other providers, you don’t pay by seat, and you get all the features rather than buying more add-ons. 

Our support is UK based and we cut out jargon to help you get the most out of your CRM.

Rocket

Our Market leading Features

Grow your business with our tools

Our CRM platform comes with loads and loads of great marketing automation features out of the box that can help grow your business by enhancing customer interactions in a new ways and saving you time. Whats more, we’re always adding new features that will help you deliver high quality customer service, customer support and marketing campaigns ensuring your sales process is on top form.

Marketing Automation
Our CRM lets you automate customer your customer interactions and build detailed workflows that save you time and keep customers engaged.
Text and WhatsApp Messaging
Not everyone reads emails these days, but most people read text messages. integrate text messaging and WhatsApp into your website and daily workflows that will allow you to ensure that your message gets through.
Built-in AI
Whether is writing an email campaign or posting on social Our CRM comes with AI built in so you can save time writing content.
Unlimited Customers, Unlimited Seats
We don't charge for the number of customers and we don't charge for the number of users you have. Our contact management tools allow you to keep track of everything in one easy to use dashboard, ensuring that managing customer relationships is a simple as possible.
Reporting Dashboard
Our Reporting Dashboard gives you easy to understand metrics as soon as you log in.
Social Planner
Our inbuilt social planner lets you post to all major social media platforms and schedule posts in advanced.
Calendars
Our inbuilt solution lets you take bookings or schedule appointments or maybe even book tables.
Email Marketing
Build email marketing campaigns that resonate with your customers and drive sales.
Invoicing and Contracts
Send invoices and contracts to customers that can take payments.
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See SmartflowCrm in action

Packages and Pricing

Choose the perfect plan for your CRM needs

Our silver CRM package includes all of our great CRM features to help you start nurturing your leads

Key Features:

  • - £30 Credit towards emails, texts, AI (this should be more then enough for any small business)
  • - Our Pre built workflows to get you started
  • - Integrate WebChat and forms to capture leads
  • - App to keep you in contact with customers on the go

Silver

£130/mo

Perfect for people starting out.

Includes:

  • - Reporting Dashboard
  • - Funnel Builder
  • - Email Campaign Builder
  • - Workflows
  • - Unlimited Deals
  • - Unlimited Customers
  • - Social Planner
  • - Inbuilt AI
  • - UK Based Support
  • Access to training videos
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Our Gold package is excellent for those who are wanting full help and support with CRM

Key Features:

  • - One on one support via email, whatsApp or Zoom
  • - We'll build out all your automations
  • - Set up and link to your domain
  • - Ongoing support for changes or new workflows.

Gold

£260/mo

Our full CRM package

Includes:

  • - Build out all automations so you can start saving time
  • - 1 on 1 training
  • - Form Building
  • - App to keep you up to date on the go
  • - Email Campaign building
  • - Pipeline setup
  • - Unlimited changes to workflows or funnels
  • - Ongoing support via Zoom
  • - Regular meetings
  • - £30 credit towards email, AI
  • - Tracking links and Numbers set up
  • - Invoice and contract design
  • - Calendar and appointment set up
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Our Platinum package is our gold-standard digital marketing package and comes complete with our award winning web design service.

Key Features:

  • - Responsive design and SEO Optimised
  • - Secure Hosting and daily backups
  • - Custom Domain, email accounts
  • - Ongoing help with Search engine optimisation
  • - Full CRM software that integrates into your website to help you manage leads
  • - Email Marketing
  • - Talk with customers via multiple channels

Platinum

£560/mo

Our CRM and Website package

Includes:

  • - Bespoke design
  • - SEO Optimised
  • - Daily Backups
  • - Custom Domain
  • - Secure hosting
  • - Maintenance
  • - Unlimited changes
  • - Automate tasks
  • - Full Calendar integration
  • - Invoicing, Contracts and Proposals
  • - Mobile optimisation
  • - Regular meetings
  • - Custom email accounts
  • - Fast loading
  • - 3 hours SEO time per month
  • - Uptime Monitoring
  • - Nurture leads
  • - Social Post scheduler
  • - POS using your mobile phone.

*includes £30 credit per month for all CRM tasks

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Want to know how you're doing?

You can use our free marketing audit that gives you an idea of how you’re currently doing and what you could improve on. It only takes seconds.

Happy Clients

Frequently Asked Questions

Find Answers to our most common questions about our bespoke CRM service.

What is the TTOY Digital CRM system?

The TTOY Digital CRM system is a comprehensive platform designed to help small businesses capture, nurture, and convert leads efficiently. It integrates various tools including landing pages, surveys, forms, calendars, and communication channels like SMS, email, and social media.

Small businesses looking to streamline their customer relationship management, automate follow-ups, and enhance their lead conversion processes will find our CRM system highly beneficial. You can find out more by reading our crm article.

The CRM system includes:

  • Lead Capture: Landing pages, surveys, forms, and an inbound phone system.
  • Lead Nurture: Automated messaging via voicemail, calls, SMS, emails, and social media.
  • Lead Conversion: Tools for scheduling appointments, collecting payments, and tracking analytics.
  • Membership and Course Management: Create and manage courses with unlimited video hosting and user access.
  • Pipeline Management: Track leads through various sales stages and manage workflow.

Yes, our intuitive platform allows you to create full-featured websites, funnels, and landing pages all in one place with an easy-to-use drag-and-drop builder.

Absolutely! Our CRM includes a built-in calendar application that allows for fully automated booking and appointment scheduling.

The CRM supports communication through various channels including Phone Connect, Voicemail Drops, SMS/MMS/WhatsApp, Emails, and Facebook Messenger. You can customise follow-up campaigns to engage leads across multiple platforms.

Yes, you can fully customise your follow-up messaging using our campaign builder. This includes setting up multi-channel campaigns and automated nurture conversations.

Yes, our CRM leverages AI and Machine Learning to manage conversations and automate lead nurturing processes.

Definitely! The CRM includes a full-featured course management system that allows you to create and sell courses, manage memberships, and engage users with unlimited video hosting and user access.

The CRM integrates directly with Stripe, allowing you to collect payments through websites, funnels, and appointment bookings seamlessly.

Our CRM offers comprehensive analytics and reporting tools to track lead status, sales pipeline progress, and revenue generation across different phases.

Yes, the CRM system includes a full-featured mobile app that allows you to communicate with leads and manage your business on any device.

TTOY Digital offers jargon-free assistance via email, text, or WhatsApp. Additionally, we hold quarterly meetings to ensure you get the most out of the CRM system.

Some features such as sending emails, texting customers, and phone calls cost us. So we give you a £30 credit each month. Most small businesses never go over this allowance. 

Get started today

Up your customer journey game by getting started with our CRM software that helps you capture, manage and interact with your customers like never before.

Book in for a Demo