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Are you ready to transform your customer service with a chatbot? Before you dive in, consider this: most businesses misjudge what their customers really want. While you might think they’re asking complex questions, the reality is they’re calling about basic inquiries like “What time do you close?” and “Where do I park?” Discover how to identify these fundamental questions, calculate the time and money you’re losing, and implement a chatbot that actually meets your customers’ needs. Don’t let your chatbot dreams go awry—learn the framework that leads to success!

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